Contact Us

For any questions relating to medical information, including requests for product information and scientific inquiries, please contact our Medical Information department:

Medical Information
Phone: 1-800-363-8883
Email: [email protected]

For adverse event and/or product technical complaint reporting, please contact our Drug Safety department:

Patient Safety & Pharmacovigilance
Phone: 1-877-631-6775  
Fax: 1-877-636-3175  
Email: [email protected]

For any technical inquiries relating to the Novartis Pro Portal, including account access issues, password reset requests, or other technical questions, please contact our Novartis Pro Portal support team at [email protected]